Refund Policy: 1> The ticket is only valid for the date of travel.A $5 fee will be charged for making changes.
2> Every passenger including children and infants has to pay for ticket then get assigned seat number.
3> All tickets purchased are final.
4> Golden horse bus line will try to make every effort to provide on time service,however it does not guarantee its departure and arrival times that may be affected by any number of reasons like mechanical problems,weather or traffic.Any inconvenience or expense caused as a result of such delay,Golden horse bus line will not be held liable.
5> Golden horse bus line will not be responsible for any lost or stolen luggage.
1> Please check in no less than 30 minutes prior departure time.
2> Golden horse bus line is not liable for lost,stolen or destroyed tickets.Therefor,tickets issued at the ticket counter can not be reissued or refunded.
3> Golden horse bus line will not allow any person to board any its bus if that person appears to be intoxicated.
4> No smoking,drug,alcohol,weapons are allowed on the bus.
5> The Ticket is only valid for the schedule (date and time) stated on the ticket.
6> Customer has to show a valid ID and the printout of the ticket.
7> Customer's name have to match one of the ticket user names.